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Acoustic Couplers 
An old and slow device that allow you to connect a modem to virtually any telephone and let you send and receive faxes, transmit data, check email or access on-line services with your portable or notebook computer wherever your travels may take you. Utilizing advanced signal processing technology, acoustic couplers can interface with telephone systems when no direct connection is available. Typical examples of these are payphones and hard-wired phones.

Acoustic couplers usually attach to the handset of a phone using suction cups and Velcro straps and are plugged into the LINE jack of the modem. A good acoustic coupler will have a signal level switch that allows you adjust signal levels to suit the telephone line condition and type of telephone you are using.

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Converters and transformers
Are electric conversion products that enable safe operation of electric devices in foreign countries. Electric devices that are designed for use with 110V systems require foreign 220V current to be "stepped-down." Devices that are designed for use with 220V systems require foreign 110V current to be "stepped-up. The choice between a converter or a transformer depends on several things.

First, is your device an electric appliance with a high power heating element or mechanical motor such as a hair dryer or iron? If you are using an electric appliance, you need a converter. Or is your device electronic, using electronic chips or circuits, such as a computer, printer or VCR? If you are using an electronic device, you need a transformer. When in doubt about the type of device, use a transformer. Both Electric appliances and electronic devices work with a transformer, but only electric appliances work with a converter.

Second, is your use continuous and long-term or is it sporadic and short term? Transformers are designed for long term, continuous use. Converters are designed to operate for only an hour or two at a time.

What's the difference between a converter and a transformer? 
It lies in how the device "converts" voltage current. AC power is supplied in alternating bursts that are in a shape called a "sine wave." To reduce 220V to 110V, for example, a converter chops off the sine waves in half whereas a transformer alters the length of the sine waves. This is a critical difference because electronic devices require a full sine wave for operation thus can operate only with a transformer. Electric appliances function with either a full or a half sine wave so can be operated with either a converter or a transformer. 

The converter's short-term use and "chopping" off of sine waves are relatively simple and compact functions. The transformer's continuous use and alteration of sine waves are relatively sophisticated functions and require more space. As a result, transformers are generally larger, heavier and much more expensive than converters. Thus if you are going to travel with an electronic device you should purchase one that is dual voltage if it is available.

Most converters and transformers that are available to the consumer do not alter or convert the "cycles," shown as "Hz" on most devices. Although cycle differences do not cause a problem with many devices, they do with some. See our Cycle / Hz Tech Note for further explanation.

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Converters and transformers
Are electric conversion products that enable safe operation of electric devices in foreign countries. Electric devices that are designed for use with 110V systems require foreign 220V current to be "stepped-down." Devices that are designed for use with 220V systems require foreign 110V current to be "stepped-up. The choice between a converter or a transformer depends on several things.

First, is your device an electric appliance with a high power heating element or mechanical motor such as a hair dryer or iron? If you are using an electric appliance, you need a converter. Or is your device electronic, using electronic chips or circuits, such as a computer, printer or VCR? If you are using an electronic device, you need a transformer. When in doubt about the type of device, use a transformer. Both Electric appliances and electronic devices work with a transformer, but only electric appliances work with a converter.

Second, is your use continuous and long-term or is it sporadic and short term? Transformers are designed for long term, continuous use. Converters are designed to operate for only an hour or two at a time.

What's the difference between a converter and a transformer? 
It lies in how the device "converts" voltage current. AC power is supplied in alternating bursts that are in a shape called a "sine wave." To reduce 220V to 110V, for example, a converter chops off the sine waves in half whereas a transformer alters the length of the sine waves. This is a critical difference because electronic devices require a full sine wave for operation thus can operate only with a transformer. Electric appliances function with either a full or a half sine wave so can be operated with either a converter or a transformer. 

The converter's short-term use and "chopping" off of sine waves are relatively simple and compact functions. The transformer's continuous use and alteration of sine waves are relatively sophisticated functions and require more space. As a result, transformers are generally larger, heavier and much more expensive than converters. Thus if you are going to travel with an electronic device you should purchase one that is dual voltage if it is available.

Most converters and transformers that are available to the consumer do not alter or convert the "cycles," shown as "Hz" on most devices. Although cycle differences do not cause a problem with many devices, they do with some. See our Cycle / Hz Tech Note for further explanation.

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Digital Lines
Modems are designed to operate on standard, analog telephone lines like those found in most homes . However, many telephones found in offices and hotels are PBX (Private Branch Exchange) phones. PBX systems installed in business' or hotels provide a 'mini telephone exchange' within the building, which allows special features such as voice mail and intercom. PBX phone lines terminate in a standard RJ-11 jack, making it impossible to tell the difference between a standard line and a PBX line. 

Why is this a problem? PBX manufacturers are not required to adhere to the same restrictions on their inside PBX lines as the phone companies mandate for standard analog lines. Several PBX manufacturers have designed phone systems that deliver much more current to the phone than does the phone company on a POTS line. In fact, some PBX systems can deliver up to an amp of current to the inside telephones (which are designed by the PBX manufacturer, of course, and are made to handle such current).

Your modem was designed to see no more than about 120 mA, or about 1/8 of the amount of power put out by some PBX systems. As a result, if you plug your modem into a PBX line, thinking that it's a POTS line, you could damage your modem with too much current and not even know it. Suddenly, your modem just doesn't work. If you're lucky, it will smoke a little bit, giving you a sign that something got burnt up. But most often it just dies a quiet death, leaving you without a working modem and no idea what happened.

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Dual Voltage 
Laptop computers and a growing array of other travel oriented devices are now "dual voltage," meaning they are designed to operate safely with either 110/120V or 220/240V systems. If a device is dual voltage, all that will be needed to operate it in a foreign country is an electric adapter plug, to convert the device's electric plug to the style of foreign electric socket. If a device is not dual voltage, it may need a converter or transformer to actually change the voltage it uses in the foreign country. To determine whether a device is dual voltage, look for a legend on its power adapter "box" or on the device itself. The device is dual voltage if it says something like:

INPUT: AC 100V - 240V, 50/60Hz
 
The device is not dual voltage if it says something like:
 
INPUT: AC 120V, 60Hz - or - INPUT: AC 240V, 50Hz
 
The easiest way to travel internationally is to carry dual voltage devices. However, if they are not available or your time or budget don't permit the purchase of new dual voltage devices, you can use a converter or transformer to operate your single voltage devices safely in foreign countries. 

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Line Polarity
If the telephone jack you're trying to plug into is wired incorrectly, even the most sophisticated connectivity equipment in the world can be foiled. Wiring position - or polarity - is a common challenge for the laptop traveler. A standard modem (and a standard telephone for that matter) use only two of the four conductors that are housed in a standard RJ-11 modem line and plug. In the United States and most other countries, the inner pair of wires is used as "Line 1, " and the outer pair of connectors is used if there is a second "Line 2." Thus a telephone line uses only two wires, which are referred to in the industry as "Tip" and "Ring." 

The condition of "reversed polarity" occurs when Tip and Ring get reversed because of incorrect wiring in the RJ-11 jack or use of a non-standard RJ-11 extension cord that reverses the lines. Reversed polarity doesn't impact telephone voice communication. However, it can impact modem communication by interfering with or slowing down modem speed.

Reversed polarity can be detected by the yellow light on a modem saver product. The "Polarity Reversing" adapter provided with the Modem Saver Plus or the Modem Saver International changes the polarity of the Tip and Ring conductors, correcting the reversed polarity condition and enabling normal modem communication.

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Pulse Noises/Tax Impulses
A "pulse noise" or "tax impulse" is a pulse - inaudible by the human ear - that is generated by phone companies to meter the length of telephone connections, usually for taxing purposes. Common only in Austria, Belgium, the Czech Republic, Germany, India, Spain and Switzerland, pulse noises can interfere with or interrupt modem communications. The accepted solution for this modem connectivity problem is a tax-impulse or pulse-noise filter, which filters out the offending pulses and preserves the integrity of the modem connection. 

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Pulse Noises/Tax Impulses
A "pulse noise" or "tax impulse" is a pulse - inaudible by the human ear - that is generated by phone companies to meter the length of telephone connections, usually for taxing purposes. Common only in Austria, Belgium, the Czech Republic, Germany, India, Spain and Switzerland, pulse noises can interfere with or interrupt modem communications. The accepted solution for this modem connectivity problem is a tax-impulse or pulse-noise filter, which filters out the offending pulses and preserves the integrity of the modem connection. 

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Preprogram Your Modem 
Preprogram all your access numbers, credit-card numbers and other remote-access information before you leave in order to save time while on the road. Make sure you have lots of alternatives in case the main access numbers are busy or down. 
Make sure your modem is prepared. Dial tones differ from country to country, and access numbers will change as well. Configure your modem in advance so it doesn’t look in vain for U.S. dial tone or persistently ring the wrong number.

Ignore Dial Tone Setting
Learn how to turn your modem’s "ignore dial tone" command on and off so it will bypass a nontraditional foreign dial tone. You can configure your software to ignore dial tones via the Windows Modem Control Panel Properties or by adding the X1 command to your software’s initialization string.

Pulse/Touch Tone Dialing
Before using your modem, check whether the phone system uses rotary (pulse) or tone dialing. To do this, simply pick up the handset and dial a few digits. If you hear clicks, the system uses pulse tones. If you hear touch-tones, the system uses tone dialing. Set your software dialing setup option box to Pulse or Tone accordingly.

Comma Pauses
Your software may require you to program in pauses during your modem's dialing string. Before connecting with your modem, place a test call and listen to the entire dialing sequence. Keep track of the length of each pause (in seconds) between each portion of your entire dialing string - for example the time it takes to accesses an outside line, the time after keying in a phone card or access number, etc. You may need to add commas to various areas of your dial string (each comma is a two second pause) to complete the modem connection successfully.

Spare Modems 
Carry a spare, basic PC Card modem. They’re cheap, light and don’t take up much space. And you’ll be happy you took one along when your other modem suddenly quits in the middle of the night.


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International ISP's
The major internet service providers (ISP’s) maintain local access numbers around the world so you can go on-line by placing a local call. Get these numbers and check out the cost of the service before you leave home - they are generally available on-line or by calling the ISP's. If you need to access the Internet while abroad, plan ahead. ISPs’ offerings vary extensively in convenience and price, so finding the right solution at a reasonable price can entail substantial research. For one option, check out iPass at www.ipass.com

Cyber cafés / Internet Access Kiosks 
There are thousands of public internet access points, cyber cafés and kiosks around the world. Research their locations before you leave home, using services like The Cyber café Search Engine at www.cybercaptive.com.

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Airport Security Checks
In preparation for airport security checks, use the 'suspend' mode (Windows) as an alternative to making sure your battery has enough power to boot up. Activate the suspend mode the last time you use your laptop before going to the airport. It will restart quickly and consume almost no battery power, leaving the maximum battery charge if you want to work during the flight." (for Mac users, it is the "sleep" mode)
When you go through airport security, you may be asked to turn your laptop on. Make sure your battery has enough power left to avoid delays. The process may also be sped up by booting from a floppy diskette. 

X-ray machines 
x-ray machines at airports are not a threat to your laptop’s hard-drive or floppy disks. However, the security checkpoint conveyer belt is a target for thieves who watch for unattended equipment passing through the x-ray machines. As a result you may want to have a security guard hand check your machine rather than putting it through the conveyer.

Hotel Room Security
If you’re feeling insecure about leaving your notebook computer in the hotel room. leave it stowed in your room but take the removable disk drive with your when you leave.

Disguise Your Laptop
To help safeguard against theft, disguise your computer while traveling. Trade in the traditional computer case for a less conspicuous bag such as the Saddlebag.

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Batteries
New batteries are generally not charged before they are delivered because the charge is not stable during the shipping process. You should fully charge and discharge a new battery as soon as you receive it. As a rule, a new battery must be fully charged and discharged at least five times in order to realize the maximum run time. 
A new battery may cause the battery status indicator on your computer to indicate a dead or low battery condition. If this should occur, remove the battery and then re-insert it. If you still don’t get a full indicator, let the battery charge in your computer overnight.

Storage
Do not store batteries in extreme temperatures or wet areas. For example, do not leave your cellular phone or laptop in your car during the heat of the summer or the cold of the winter. 

Optimize Performance
A rapid charger/conditioner can help optimize the performance and extend the life of your NiCD and NiMH rechargeable batteries. A conditioner fully drains the battery’s power prior to recharging which is vital to avoid memory effect

In-Flight Power
Many airplanes are now equipped with power for passengers to use in-flight. Even more planes will have this feature soon, so if you are in the market for extra batteries for in-flight use, consider instead an air adapter designed for use with the in-flight power systems.

New Planes are now equipped with 110V 60Hz Power outlet. Which saves the cost of the In Flight Adapters.
 

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Auto Air Adapters

There have been a few instances of airline power adapters not working with in seat power sources. This can happen when an adapter is required to produce the fully rated 70 watts to fast charge the internal laptop battery but the in seat power system is not designed to produce that much power. With an adapter efficiency of 90%, the 70 watt load tries to pull 78 watts from the in seat power unit and it safely shuts down. The safety circuits in the adapter also sense the overload and also safely shut down.
This can happen with any of the in seat power systems that have current limited outputs of around 5 amps (Note that 5 amps at 15 volts = 75 watts). This can also happen with any brand of power adapter and with any laptop that draws up to 70 watts.
Many of the in seat power systems were designed when laptops used between 54 and 60 watts. The need for higher power was not foreseen by the airlines.

Solutions:

1) Turn off the laptop before plugging the adapter into the in seat power system. Most laptops will draw less than 70 watts when only charging the battery. Allow the battery to charge for 15 to 20 minutes then try to operate while the continues to charge at a somewhat lower level.

2) Remove the laptop battery before plugging the adapter into the in seat power. The operating power of a laptop is far less than the combined operating and charging power. Note that without the internal battery any interruption in in-seat power will cause a loss of unsaved data.

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